Day 2: Understanding conversations to improve productivity

Fernando Pereira, CMU Portugal ERC member and VP and Engineering Fellow at Google joined Lia Patricio, CMU Portugal Scientific Director from FEUP to lead the panel “Understanding conversations to improve productivity”. At this session João Magalhães (FCT NOVA), Pedro Ferreira (Farfetch) and Alexander Rudnicky (CMU) showed the work being developed by the project’s consortium under “iFetch: Multimodal conversational agents for the online fashion Marketplace”, a Large Scale initiative led by the Portuguese Unicorn Company Farfetch. To present “MAIA: Multilingual Virtual Agents for Customer Service”, two members of the team: Paulo Dimas (Unbabel) and Graham Neubig (CMU).

Watch the Panel: